Our Operational Constitution
The standards we hold ourselves to.
Public commitments that define how The Backline Company approaches preparation, execution and continuous improvement - without disclosing the proprietary systems behind them.
Rider Review Standard™
Every successful production begins with a clear understanding of what the artist and production team expect. Our Rider Review Standard exists to ensure that every production starts with informed decisions rather than assumptions.
Read the Standard →Standard 002Equipment Allocation Standard™
Every artist deserves equipment that has been selected for their production - not simply assigned because it is available.
Read the Standard →Standard 003Warehouse Preparation Standard™
A successful production should be built in the warehouse - not at the venue.
Read the Standard →Standard 004Dispatch Standard™
A successful dispatch is measured long before the truck reaches the venue.
Read the Standard →Standard 005Load-in Standard™
A professional load-in should never feel rushed, even when time is limited.
Read the Standard →Standard 006Rehearsal Standard™
Every rehearsal should be spent refining the performance - not resolving preventable production issues.
Read the Standard →Standard 007Performance Support Standard™
Every artist deserves to perform with complete confidence, knowing that the equipment supporting them will do exactly what it's supposed to do.
Read the Standard →Standard 008Load-out Standard™
A production isn't complete when the final song ends.
Read the Standard →Standard 009Equipment Readiness Standard™
Professional equipment isn't considered ready because it's available.
Read the Standard →Standard 010Continuous Improvement Standard™
No production is ever considered perfect.
Read the Standard →