Professional information. Handled with care.

Necessary browser storage supports core website functions, including saving a production-request draft on your device, remembering session state and retaining information you deliberately enter while using the website.

Google Analytics is optional and remains completely off unless you choose Accept All or enable Analytics in Manage Preferences. If allowed, Google Analytics may use first-party _ga cookies to distinguish visits and sessions and measure pages viewed, referral sources, device context, interactions and production-enquiry events. We disable Google advertising signals and do not use Analytics for advertising or cross-site tracking.

If you choose Reject Non-Essential before allowing analytics, the Google Analytics tag is not loaded and no Analytics information is sent. After choosing, use the Cookie preferences button at the bottom left of any public page to change or withdraw permission. Withdrawal stops future collection and removes this website's accessible Google Analytics cookies from your browser; it does not affect information processed before withdrawal. Your choice is saved on this browser when storage is available.

We collect information you choose to share with us, including your name, email address, phone number, organisation, partnership details, production details, technical rider links, uploaded rider or proposal files, website issue reports and messages sent through our website or communication channels.

If you allow Analytics, we collect basic website usage information such as pages visited, device type, browser type, referral source and interactions. When you submit a website issue report, we may also collect the page address and basic device or browser context included with that report to help us investigate the issue.

We use submitted information to respond to enquiries, explore potential partnerships, prepare quotations, understand production requirements, coordinate backline support and maintain records related to active or previous requests.

Optional website analytics and technical information deliberately submitted with a website issue report may be used to improve content, navigation, search and the overall website experience.

Technical riders, links, files and production information shared with us are treated as operational information for the purpose of reviewing and supporting your requirement.

Please avoid uploading confidential material unless it is required for the production enquiry.

A website issue report may include the page address, device and browser context, your description, an optional screenshot and an optional email address for follow-up.

Please avoid including personal, confidential or production-sensitive information in screenshots. Website issue reports are handled separately from production enquiries and commercial conversion reporting.

We do not sell personal information. We may share relevant details with trusted service providers, technical partners or crew members only when needed to review, plan or support your production requirement.

We may disclose information if required by law, regulation or valid legal process.

We retain enquiry and production information for as long as reasonably required for business, operational, legal and record-keeping purposes.

If you would like us to review, update or delete information you have shared, contact us using the details below.

For privacy-related questions, write to hello@thebacklinecompany.com.